Panda Facts

  • Who Are We?

    We are The Glass Panda, a online marketplace for smoking accessories and devices! We strive to offer the best and most unique products!

  • How can you reach us?

    The best way to contact us is by email at

    Customer Service Phone Number: 313-855-5688

    Customer Service Address: PO BOX 684, Washington MI 48094

  • Return/Refund Policy

    Due to the nature of our products being fragile, unfortunately we are unable to accept any return orders or process refunds for broken glass. We also do not resell used items - all sales are final. Please contact USPS or UPS for warranty information, as we ship our glass "Certifed Priority Mail."

  • Pricing & Shipping Options

    Our pricing per item ranges from between $5 all the way to $200. Prices are listed with every product. We also collect Michigan State sales tax (0.06% for MI residents only).

    Shipping is either through USPS or UPS and it’s dependent upon the best service for the area items are being shipped to. Shipping prices are based on the prices supplied direct from USPS or UPS. Factors in pricing include weight, size, and the distance of shipping. We use priority shipping which includes $100 insurance for each package.